Booking your holiday is a big thing. Tickets, dates, accommodation, transport, it all needs to be arranged and booked. Do the images of the villa you booked match reality? Did you not overpay? You’re spending a significant amount of money and you don’t want to be disappointed. So how to choose a trustworthy villa booking website for your trip to Bali? You should consider several factors and this blog will tell you all about what to take into consideration before booking your villa in Bali.
Do your research
Take your time and have a look at different booking websites. Make sure your booking website has been around for a while, building a solid reputation with lots of positive reviews on forums, review websites and social media platforms.
Secured websites only!
A trustworthy booking website will definitely prioritise the security of your personal and financial details. The booking website should use secure browsing protocols and have proper data encryption in place. They should also have a privacy protocol wherein they mention how they handle customer data.
Transparency is key
You don’t want to end up with all kinds of additional charges you didn’t know about until after you booked your villa. Transparency is important! Make sure the booking website provides clear and detailed information about the villa prices including taxes and additional fees. It’s also important to check their policy on cancellations and refunds.
Customer support should be top-notch
If there’s trouble in paradise, you want to get help right away! Do check the customer support of your booking website. They should have multiple communication channels such as live chat, email and phone. They should be responsive and reliable so you can always reach out to them in case of issues or inquiries. Preferably they have a villa concierge whose job is to look after the guest’s needs and wishes 24/7 pre- to post-arrival of your villa stay in Bali.
Concierge team in Villa Finder
Look for websites with verified listings and accurate photos
How does the booking website select their villas and how can they ensure the quality? Do they have their own high-quality photos or are the photos copied from booking.com? These are important things to check as they can tell you a lot about the quality and reliability of the website.
They should have multiple secure payment methods
Trustable villa booking websites should offer multiple payment methods. Secure, well-known payment methods including credit cards, Paypal, bank transfers and others. You should at all costs avoid websites that only accept cash transfers or unsecured payment methods.
Payment method in Villa Finder
Compare, compare and follow your gut feeling!
Do not limit yourself to just one website. Do surf around on the net, compare different websites, check reviews and always remember to follow your gut feeling. Compare prices and additional services and maybe you could even make an inquiry to see how responsive they are.
Follow these steps above and you can be pretty sure you will find a trustworthy villa booking website. Pick the best one!