You are important to us

Finding THE perfect place to stay during your holiday is THE most important thing. And let’s face, it can be daunting and stressful especially when you are not familiar with the destination and there are so many pitfalls when it comes to renting a villa. Leave it to us! We will take care of everything for you and you won’t have to worry about a thing! Because making you feel you are enjoying a home-away-from-home is our holy grail, we personally visit, check and hand-pick all of our Bali villas. Not only to ensure all the villas will be of great quality but to know them well enough so that we can answer any questions you might have before booking. Our entire team is here to help you pick the perfect place that matches your lifestyle so you can focus on more important things like enjoying your holiday! Would you like to meet the team?

villa-bali-travel-consultant

Those sexy voices you hear over the phones belong to our dedicated team of gorgeous and handsome travel consultants. With their in-depth knowledge of villas and Bali, they are able to provide non-biased recommendations and find the perfect villa to meet your requirements! Believe me, when I say we have an international team. Chinese, Spanish, Bahasa, French, English, and more languages are a no problem for them!

Inspection time!

Inspection time!

We maintain a good relationship with our villa owners so that they will provide the best for our clients! Oh, and definitely best price too.

Always maintaining a good relationship with our villa owners so that they will provide the best service for our clients! Oh, and definitely the best price too.

Hey we're not sleeping. We are just making sure that the beds are comfortable enough for you! We are just laying down.... (5 minutes more)

Sleeping on the job? Au contraire! We are just making sure the pillows are fluffy enough for you to catch some z’s!

 

Because not getting the perfect tan on your holiday is not an option, we are thourough. Yes, it's a tough job testing the sunbeds but someone's gotta do it, right

Because not getting the perfect tan on your holiday is not an option, we are thorough. Yes, it’s a tough job testing the sunbeds but someone’s gotta do it, right?

Our guest relation officers can handle almost any questions.. Unless you ask her if you can buy the entire villa.

Our guest relation officers can handle almost any questions.. Unless you ask her if you can buy the entire villa.

 

Being there for you 24/7, we appreciate happy reviews. That’s what make us most happy (apart from coffee) – to know that you have enjoyed your trip!

Just like how people start posting appreciation notes on Valentine day (or any occasion), Villa-Bali.com would like to use this Customer Service Week as an opportunity to be cheesy to our clients (that’s you!) and thank you guys for the support you have given us! Looking back, we are chuffed to bits to have helped so many of you find the perfect villa and we are glad you left Bali with memories you will cherish forever. And all these will never be possible without our team of travel consultants and guest relations officers! A huge large massive thank you to all of them for their great customer service support. We hope to be able to be even better next year (because nothing is perfect in this world) and bring our customer service to the next level!

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